Peloton Products Limited Warranty for Commercial Use

3. CONDITIONS OF THE LIMITED WARRANTY

a. The Limited Warranty applies to the original purchaser of the Peloton Commercial Fitness Product purchased directly from Precor or one of its authorised resellers in the United Kingdom. The Limited Warranty is not transferable.

b. Any outdoor use of the Peloton Commercial Fitness Product shall void this Limited Warranty, unless the description of the Peloton Commercial Fitness Product expressly states that it is for, or is marketed for, outdoor use.

c. In the event of any defects in materials and workmanship, you will be able to direct your claims to Precor even in situations where you purchased the Peloton Commercial Fitness Product from an authorised reseller in the United Kingdom.

4. WHAT IS NOT COVERED BY THIS LIMITED WARRANTY?

This Limited Warranty does not apply to:

a. normal wear and tear or normal aging of the Peloton Commercial Fitness Product;

b. cosmetic damage, including but not limited to corrosion, discolouration of paint or plastic, scratches or any other change in cosmetic appearance that does not affect the Peloton Commercial Fitness Product’s performance;

c. any other Precor or Peloton products or services not expressly referred to under Sections 1 and 2 above;

d. any non-Peloton branded products;

e. any labour not approved in advance by Peloton Commercial Support;

f. any Peloton Commercial Fitness Products that are missing serial numbers or that are, or that Peloton or Precor reasonably believes to be, stolen, counterfeit or purchased from an unauthorised distributor or reseller;

g. any Peloton Commercial Fitness Products purchased or used outside the United Kingdom;

h. any Peloton Commercial Fitness Products that are moved outside of Precor’s sales area in the United Kingdom. Warranty coverage is limited to any area in which Precor sells the Peloton Commercial Fitness Products in the United Kingdom;

i. any software elements, even if sold with or embedded in the Peloton Commercial Fitness Products, or internet connectivity. Precor does not warrant that the operation of the Peloton Commercial Fitness Products will be uninterrupted and/or error-free;

j. data loss, including any damages or costs related to data recovery, removal, and installation. Repair or replacement of your Peloton Commercial Fitness Product under this Limited Warranty may result in the loss of user-generated information or data stored on the Peloton Commercial Fitness Product;

k. damage, loss or failure of the Peloton Commercial Fitness Product to the extent caused by:

i. accidental damage, abuse, neglect, misuse or improper maintenance or cleaning of the Peloton Commercial Fitness Product (including but not limited to rust, corrosion or failure to follow Peloton’s user manuals, technical specifications or Precor/Peloton’s published guidance);
ii. using the Peloton Commercial Fitness Product in a manner or for a purpose for which it was not intended;
iii. any improper or negligent assembly of the Peloton Commercial Fitness Product that is contrary to the instructions in Peloton’s user manuals, technical specifications or Precor/Peloton’s published guidance (including the self-assembly instructions), other than in each case that it is caused by Precor’s authorised service technician or at the direction of Precor;
iv. use with a third-party component or product that is not originally intended for or compatible with the Peloton Commercial Fitness Product, provided, however, that the mere use (without damage or equipment failure) of unauthorised service providers or non-genuine or third-party parts will not void the warranty;
v. theft, vandalism, fire, flood, wind, lightning, freezing or other natural disasters or acts of God of any kind;
vi. services (including but not limited to attempted or actual assembly, reassembly, maintenance, installation, modification, relocation or repair) performed by anyone other than a Precor authorised service technician, except with Precor’s prior approval and subject to the relevant third party complying fully with Peloton’s instructions;
vii. modifications that are unauthorised or not recommended by Precor or Peloton; or
viii. external causes, including but not limited to water damage, exposure to sharp objects, exposure to excessive force, anomalies in the electrical current supplied to the Peloton Commercial Fitness Product, extreme thermal or environmental conditions;

l. any damage or injury incurred during, or as a result of, any move, repair, attempted repair, installation or assembly of a Peloton Commercial Fitness Product by anyone other than a Precor authorised service technician. Subject to Section 5(g), all moves, repairs, installations or assemblies attempted by you or your contractors are undertaken at your own risk and Precor and Peloton shall have no liability for any injury to persons or property arising from such attempted moves, repairs, installations or assemblies; and

m. labour, service and/or replacement parts if the Peloton Commercial Fitness Product is moved outside Precor’s United Kingdom sale area.

5. WHAT WILL PRECOR DO?

a. If a defect covered by this Limited Warranty arises and you report this to Precor within the applicable Warranty Period, Precor will, in its discretion, either:

i. repair your Peloton Commercial Fitness Product with new or refurbished parts; or
ii. replace your Peloton Commercial Fitness Product with a new or refurbished Peloton Commercial Fitness Product, to provide you with a Peloton Commercial Fitness Product at least functionally equivalent to a new Peloton Commercial Fitness Product.

b. If your Peloton Commercial Fitness Product is a special colour or co-branded edition and it or any element thereof is no longer available for purchase from Precor, then Precor may be unable to offer a direct replacement. In these circumstances, Precor will discuss your options with you, which may include replacing your Peloton Commercial Fitness Product (or the affected part) with a comparable model (or part) that does NOT contain the special colour or co-branded markings.

c. All returned parts for which you have received a replacement under this Limited Warranty will become the property of Precor.

d. This Limited Warranty is the exclusive warranty given by Precor and supersedes any prior, contrary or additional representations, whether written or oral, relating to the Peloton Commercial Fitness Product.

e. To the fullest extent permitted by law, all implied terms, conditions and warranties (whether statutory or otherwise) are excluded, save for the implied conditions under sections 12 to 15 of the Sale of Goods Act 1979 (or, where applicable, sections 2 to 5 of the Supply of Goods and Services Act 1982), which shall apply subject to this Limited Warranty.

f. The remedies described at Section (5)(a) above are your sole and exclusive remedies for any breach of this Limited Warranty. Precor's total aggregate liability under or in connection with this Limited Warranty, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the price paid by you for the defective Peloton Commercial Fitness Product.

g. Nothing in this Limited Warranty shall exclude or limit Precor's liability for: (a) death or personal injury caused by its negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited by applicable law.

h. Subject to the foregoing, Precor shall not be liable for any indirect, consequential or special loss or damage, including (without limitation) loss of profit, loss of revenue, loss of anticipated savings, loss of business or loss of goodwill, however arising.

i. This Limited Warranty does not affect any statutory rights you may have that cannot be excluded or limited by contract.

6. HOW DO YOU OBTAIN WARRANTY SERVICE?

a. To make a claim under this Limited Warranty, you must, upon discovering any nonconformity or defect, cease using the Peloton Commercial Fitness Product and contact Peloton Commercial Support by emailing commercialsupport@onepeloton.co.uk or calling 01276 548 528.

b. Please provide Peloton Commercial Support with:

• the serial number or order number of your Peloton Commercial Fitness Product;
• a copy of the dated receipt, or other proof of purchase indicating the date purchased;
• a description of the nonconformity or defect; and photographs of the nonconformity or defect where such photographs may assist Peloton Commercial Support to assess the claim.

c. If Peloton Commercial Support determines that it is necessary to return the Peloton Commercial Fitness Product or a component, Peloton Commercial Support will arrange for a collection of the Peloton Commercial Fitness Product or provide you with a prepaid shipping label for the return of any Peloton Commercial Fitness Product or component. You must follow all directions provided by Peloton Commercial Support and ensure that the defective Peloton Commercial Fitness Product or components are properly packed to protect it from damage during shipping. If you do not do so, Precor will not be responsible for any damage that occurs to the Peloton Commercial Fitness Product or components during shipment.

d. If a successful claim is made for a defect that is covered by this Limited Warranty, Precor will be responsible for any collection or shipping costs associated with returning the Peloton Commercial Fitness Product or components to Precor.

e. Claims must be made within the specified Warranty Period.

f. To the extent that the Peloton Commercial Fitness Product or component is capable of retaining user-generated data, you should be aware that repairs may result in the loss of that data.

7. ADDITIONAL INFORMATION

a. Any disputes between you and Precor related to this Limited Warranty or the Peloton Commercial Fitness Product will be governed by the dispute resolution provisions outlined in Precor Commercial Partner Standard Terms and Conditions of Purchase.

b. No employee or representative of Precor or any third party is authorised to make any modification, extension or addition to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.

c. This Limited Warranty shall be governed by and construed in accordance with the laws of England.