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Support center

Peloton Commercial Support is here for you

Supporting you is one of our core values. You’ll receive industry-leading commercial customer service from start to finish, including technical support, service, parts and beyond.

Commercial Support is here to help

Need help with your Peloton Bike in a commercial setting? Our dedicated Commercial Support team is empowered to assist you. Call us at 855-662-7356 or email us at

We are open 7 days a week 8 am - 8 pm Central Time Zone.

If you’re calling us with an equipment issue, it’s helpful if you have this information ready:
→ Serial number
→ Description of the issue
→ Address of the facility where the equipment is located
→ Name and phone number of the point of contact

Commercial Support Request