Commercial Support Knowledge Base
How-to guides, FAQ resources, and troubleshooting tips for operating your commercial Peloton equipment.
Using the Row
- Commercial Activation Quick-Start Guide
- Upright Wall Anchor Guide
- Adjusting Your Peloton Row Foot Straps | Watch the video guide
- Peloton Row Delivery and Assembly
- Peloton Row Usage Requirements
- Peloton Row Safety Features/Requirements
- Relocating Your Peloton Row
- Peloton Row Form Assist Overview
- Row Metrics | Watch the video guide
- Drag Factor on the Peloton Row
- Using the Peloton Row
Troubleshooting the Row
Using the Bike
Troubleshooting the Bike
- Peloton Bike Factory Reset Instructions
- Peloton Original Bike Recall and Free Seat Post Repair
- A Noise is Coming From My Peloton Bike or Bike+
- Locating Your Bike and Touchscreen Serial Number
- No Metrics On Touchscreen During Class
- Peloton Bike+ No Power Troubleshooting
- Peloton Bike No Power Troubleshooting
- Peloton Bike Self-Assembly Instructions
- Peloton Bike+ Self-Assembly Instructions
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing the Bike Monitor Cables
- Adjusting the Bike Magnet
- Leveling Your Bike
- Replacing A Peloton Bike Water Bottle Holder
- Replacing The Bike Front Sweat Protection Guard
- Troubleshooting Bike and Bike+ Error Codes
- Calibrating Your Peloton Bike or Bike+
- Attaching, Replacing, and Removing Your Bike Cleats
- Replacing the Bike Handlebar Screws
- Replacing the Bike Handlebar Sleeve
- Replacing the Bike/Bike+ Front Wheels
- Replacing the Bike Large L-Handle
- Replacing the Bike Small L-Handle
- Replacing the Bike Monitor Cables
- Replacing the Bike Belt
- Replacing the Bike Power Adapter and Cable
- Replacing the Bike/Bike+ Saddle
- Replacing the Bike+ Seat Parts
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing A Peloton Bike Water Bottle Holder
- Replacing the Bike Weight Holder
Bike Video Guides
- Bike Power Troubleshooting Guide
- Bike Connection Checking Guide
- Bike & Bike+ Noise Troubleshooting Guide
- Bike Adjustable Foot
- Bike Calibration Guide
- Bike Front Belt Guard
- Bike Front Stabilizer
- Bike Front Sweat Guard
- Bike Front Wheels
- Bike Handlebar
- Bike Handlebar Post
- Bike Handlebar Post Sleeve
- Bike Large L-Handle
- Bike Magnet Adjustment DIY
- Bike Monitor Arm
- Bike Monitor Cable Replacement
- Bike Outer Belt Guard
- Bike Pedals Replacement
- Bike Rear Stabilizer
- Bike Saddle Replacement
- Bike Seat Post
- Bike Seat Post Sleeve
- Bike Small L-Handle
- Bike Stabilizing the Bike Troubleshooting
- Bike Touchscreen
- Bike Water Bottle Holder
- Bike Weight Holders
Software / Network Connectivity
Orders & Delivery
Using the Bike+
- Commercial Activation Quick-Start Guide
- Commercial Pedal Set Guide
- Using Dual-Platform Commercial Bike Pedals
- Adjusting Your Peloton Bike+ Touchscreen
- Bike and Bike+ Metrics
- Adjusting Your Peloton Bike and Bike+
- Auto-Resistance On The Peloton Bike+
- Rotating Your Peloton Bike+ Touchscreen
- Why is there a Camera on My Peloton Touchscreen
- Moving Peloton Bikes
- Peloton Product Usage Requirements
Troubleshooting the Bike+
- Peloton Bike Factory Reset Instructions
- Peloton Original Bike Recall and Free Seat Post Repair
- A Noise is Coming From My Peloton Bike or Bike+
- Calibrating Your Peloton Bike or Bike+
- Locating Your Bike and Touchscreen Serial Number
- No Metrics On Touchscreen During Class
- Peloton Bike+ No Power Troubleshooting
- Peloton Bike No Power Troubleshooting
- Peloton Bike Self-Assembly Instructions
- Peloton Bike+ Self-Assembly Instructions
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing the Bike Monitor Cables
- Replacing the Bike+ Seat Parts
- Adjusting the Bike Magnet
- Leveling Your Bike
- Replacing A Peloton Bike Water Bottle Holder
- Replacing The Bike Front Sweat Protection Guard
- Replacing the Bike+ Handlebar Parts
- Troubleshooting Bike and Bike+ Error Codes
Bike+ Video Guides
- Bike+ Seat Slider Replacement Guide
- Bike+ Seat Post Replacement Guide
- Bike+ Seat Post Sleeve Replacement Guide
- Bike+ Touchscreen Replacement Guide
- Bike+ Handlebar Replacement Guide
- Bike+ Touchscreen Replacement Guide
- Bike+ Handlebar Screw Replacement Guide
- Bike+ Adjustment Knob Replacement Guide
- Bike+ Connection Checking Guide
- Bike+ Connection Checking Guide
- Brake Shroud & USB-C to Sensor Board Cable Replacement Guide
- Bike & Bike+ Noise Troubleshooting Guide
- Bike & Bike+ Stabilizing Guide
Software / Network Connectivity
Orders & Delivery
Using the Row
- Commercial Activation Quick-Start Guide
- Upright Wall Anchor Guide
- Adjusting Your Peloton Row Foot Straps | Watch the video guide
- Peloton Row Delivery and Assembly
- Peloton Row Usage Requirements
- Peloton Row Safety Features/Requirements
- Relocating Your Peloton Row
- Peloton Row Form Assist Overview
- Row Metrics | Watch the video guide
- Drag Factor on the Peloton Row
- Using the Peloton Row
Troubleshooting the Row
Using the Bike
Troubleshooting the Bike
- Peloton Bike Factory Reset Instructions
- Peloton Original Bike Recall and Free Seat Post Repair
- A Noise is Coming From My Peloton Bike or Bike+
- Locating Your Bike and Touchscreen Serial Number
- No Metrics On Touchscreen During Class
- Peloton Bike+ No Power Troubleshooting
- Peloton Bike No Power Troubleshooting
- Peloton Bike Self-Assembly Instructions
- Peloton Bike+ Self-Assembly Instructions
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing the Bike Monitor Cables
- Adjusting the Bike Magnet
- Leveling Your Bike
- Replacing A Peloton Bike Water Bottle Holder
- Replacing The Bike Front Sweat Protection Guard
- Troubleshooting Bike and Bike+ Error Codes
- Calibrating Your Peloton Bike or Bike+
- Attaching, Replacing, and Removing Your Bike Cleats
- Replacing the Bike Handlebar Screws
- Replacing the Bike Handlebar Sleeve
- Replacing the Bike/Bike+ Front Wheels
- Replacing the Bike Large L-Handle
- Replacing the Bike Small L-Handle
- Replacing the Bike Monitor Cables
- Replacing the Bike Belt
- Replacing the Bike Power Adapter and Cable
- Replacing the Bike/Bike+ Saddle
- Replacing the Bike+ Seat Parts
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing A Peloton Bike Water Bottle Holder
- Replacing the Bike Weight Holder
Bike Video Guides
- Bike Power Troubleshooting Guide
- Bike Connection Checking Guide
- Bike & Bike+ Noise Troubleshooting Guide
- Bike Adjustable Foot
- Bike Calibration Guide
- Bike Front Belt Guard
- Bike Front Stabilizer
- Bike Front Sweat Guard
- Bike Front Wheels
- Bike Handlebar
- Bike Handlebar Post
- Bike Handlebar Post Sleeve
- Bike Large L-Handle
- Bike Magnet Adjustment DIY
- Bike Monitor Arm
- Bike Monitor Cable Replacement
- Bike Outer Belt Guard
- Bike Pedals Replacement
- Bike Rear Stabilizer
- Bike Saddle Replacement
- Bike Seat Post
- Bike Seat Post Sleeve
- Bike Small L-Handle
- Bike Stabilizing the Bike Troubleshooting
- Bike Touchscreen
- Bike Water Bottle Holder
- Bike Weight Holders
Software / Network Connectivity
Orders & Delivery
Using the Bike+
- Commercial Activation Quick-Start Guide
- Commercial Pedal Set Guide
- Using Dual-Platform Commercial Bike Pedals
- Adjusting Your Peloton Bike+ Touchscreen
- Bike and Bike+ Metrics
- Adjusting Your Peloton Bike and Bike+
- Auto-Resistance On The Peloton Bike+
- Rotating Your Peloton Bike+ Touchscreen
- Why is there a Camera on My Peloton Touchscreen
- Moving Peloton Bikes
- Peloton Product Usage Requirements
Troubleshooting the Bike+
- Peloton Bike Factory Reset Instructions
- Peloton Original Bike Recall and Free Seat Post Repair
- A Noise is Coming From My Peloton Bike or Bike+
- Calibrating Your Peloton Bike or Bike+
- Locating Your Bike and Touchscreen Serial Number
- No Metrics On Touchscreen During Class
- Peloton Bike+ No Power Troubleshooting
- Peloton Bike No Power Troubleshooting
- Peloton Bike Self-Assembly Instructions
- Peloton Bike+ Self-Assembly Instructions
- Replacing the Bike and Bike+ Touchscreen Parts
- Replacing the Bike Monitor Cables
- Replacing the Bike+ Seat Parts
- Adjusting the Bike Magnet
- Leveling Your Bike
- Replacing A Peloton Bike Water Bottle Holder
- Replacing The Bike Front Sweat Protection Guard
- Replacing the Bike+ Handlebar Parts
- Troubleshooting Bike and Bike+ Error Codes
Bike+ Video Guides
- Bike+ Seat Slider Replacement Guide
- Bike+ Seat Post Replacement Guide
- Bike+ Seat Post Sleeve Replacement Guide
- Bike+ Touchscreen Replacement Guide
- Bike+ Handlebar Replacement Guide
- Bike+ Touchscreen Replacement Guide
- Bike+ Handlebar Screw Replacement Guide
- Bike+ Adjustment Knob Replacement Guide
- Bike+ Connection Checking Guide
- Bike+ Connection Checking Guide
- Brake Shroud & USB-C to Sensor Board Cable Replacement Guide
- Bike & Bike+ Noise Troubleshooting Guide
- Bike & Bike+ Stabilizing Guide
Software / Network Connectivity
Orders & Delivery
Using the Row
- Commercial Activation Quick-Start Guide
- Upright Wall Anchor Guide
- Adjusting Your Peloton Row Foot Straps | Watch the video guide
- Peloton Row Delivery and Assembly
- Peloton Row Usage Requirements
- Peloton Row Safety Features/Requirements
- Relocating Your Peloton Row
- Peloton Row Form Assist Overview
- Row Metrics | Watch the video guide
- Drag Factor on the Peloton Row
- Using the Peloton Row
Troubleshooting the Row